Privacy Policy
Effective Date: November 1, 2024
This Privacy Policy applies to all games, websites, and related services provided by Cheesy Cheese ("we," "us," or "our"), collectively referred to as our "Services." Your continued use of the Services after the effective date constitutes acceptance of this Privacy Policy. Please read the following to understand how we collect, use, and protect your personal data.
1. Who Is Responsible for Your Data and How to Contact Us
Cheesy Cheese is the data controller responsible for processing your personal data in connection with our Services. If you have any questions or concerns about this Privacy Policy, including requests to exercise your rights, please contact us using the details below.
2. What Personal Data We Collect
We may collect and process your personal data in different ways. In all cases, we are committed to protecting your personal data and only collecting what is necessary to provide and improve our Services.
Sources of Personal Data
We may obtain your personal data from the following sources:
- Directly from you (through the game, website, or online forms)
- From your device or browser automatically
- From third-party service providers assisting us in delivering the Services (including analytics providers, operating systems, and advertising platforms)
- From social network accounts you use to sign in (e.g., Facebook, Google)
Categories of Data We Collect
- Contact information (such as name, nickname, or email submitted during registration or via social login)
- Account data, game progress, and in-game events
- Device identifiers (device ID, advertising ID, MAC address)
- Device information (manufacturer, operating system, browser type, language)
- IP address and broad location data (country or city level)
- Usage data collected via cookies and similar technologies
- Data received from linked accounts (nickname, email, profile picture, friends list)
- Purchase history (purchase ID, amount, currency, date, vouchers used)
- Data for fraud prevention (refund abuse, click fraud)
- Data from platforms the games run on (e.g., to verify payments)
- Your messages to us (support tickets, chat logs, feedback, emails)
- Any other data you choose to provide
3. Why We Collect Your Data
We use the personal data we collect for the following purposes:
- To provide, operate, and maintain our Services
- To manage your account and personalize your experience
- To process in-app purchases and verify transactions
- To communicate with you, including responding to support requests
- To analyze usage patterns, verify quality, and improve our Services
- To deliver relevant advertising and marketing communications
- To detect and prevent fraud, abuse, and security incidents
- To comply with legal obligations and defend our legal rights
We will not disclose, share, or sell your personal data to third parties beyond what is described in this policy, except where required by law.
Where we use your email to communicate marketing information, we will seek your prior consent where required by law. You can object to direct marketing at any time by contacting us using the details in Section 1.
4. Third-Party Service Providers
Our Services rely on trusted third-party providers who may collect data that could identify you. These providers access your information solely to perform tasks on our behalf and are contractually obligated to protect your data and not use it for any other purpose.
Current Third-Party Providers
5. Who We Share Your Data With
Service Providers
We may share your information with the following types of service providers, ensuring they are contractually obligated to keep your personal data confidential:
- Technical support providers who assist with our infrastructure
- Software and cloud service providers that host data on our behalf
- Analytics providers that help us understand usage patterns
- Advertising and promotional partners who deliver ads within our Services
- Professional advisers (legal, accounting, audit)
Law Enforcement
We may disclose your personal data as permitted by law in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to safety, violations of our terms, or as required by law.
6. Advertising
Our Services may display advertisements provided by third-party advertising partners. These partners may collect and use certain data about your device and usage patterns to deliver relevant ads. This data typically includes mobile identifiers (such as your advertising ID), IP address, and general interaction data.
We do not sell your personal information. Our advertising partners are contractually bound to handle your data responsibly and in compliance with applicable privacy laws.
You can manage your advertising preferences through your device settings. On Android, you can opt out of personalized ads by going to Settings > Google > Ads.
7. Cookies
Our Services do not use cookies explicitly. However, third-party code or libraries embedded in our apps and website may employ cookies to collect information and enhance their services. You can manage cookie preferences through your device or browser settings, though doing so may affect certain functionality.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
When your data is no longer required, or upon a valid deletion request, we will delete or anonymize it. If you have been inactive for an extended period, we may remove your data in accordance with our data management practices.
9. Security Measures
We are committed to protecting your personal data and implement industry-standard security measures, including encryption and secure storage practices. However, no method of transmission over the internet or electronic storage is entirely secure. While we employ robust measures to safeguard your information, absolute security cannot be guaranteed.
10. Children's Privacy
We do not knowingly collect or solicit personal data from anyone under the age of 13 (or 16 in the European Economic Area), nor do we knowingly direct or target interest-based advertising to children. If you are under 13, please do not send any data about yourself to us, including your name, address, or email.
If we learn that we have collected personal data from a child under the applicable age, we will delete that data as quickly as possible. Parents or guardians who believe their child has provided us with personal information should contact us at [email protected] so we can take appropriate action.
11. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — obtain a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Deletion — request that we delete your personal data
- Restriction — limit or restrict how we process your data
- Objection — object to the processing of your data where we rely on legitimate interests
- Portability — request your data in a structured, machine-readable format
- Withdraw consent — withdraw consent at any time where processing is based on consent
Please note that even if you withdraw consent, we may still rely on the consent given as a lawful basis for processing that occurred before withdrawal.
We do not carry out any decision-making based solely on automated processing, including profiling.
To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.
12. International Data Transfers
We may transfer your personal data to countries outside your country of residence, including countries that may not provide the same level of data protection. Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the relevant authorities, to protect your personal data in accordance with applicable privacy laws.
For more information about our international data transfer practices, please contact us using the details in Section 1.
13. External Links
Our Services may contain links to external websites that are outside our control and responsibility. We strongly recommend that you review the privacy policies of any external websites you visit, as we are not liable for their content, privacy practices, or policies.
14. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of our Services after changes are posted constitutes acceptance of the revised policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: